New Tech Collaboration Between MDA and Israel Police
Magen David Adom and Israel Police began a new technological partnership that aims to reduce reporting times between the two organizations, and improve cooperation on cases that require both services.
Many calls are received each day by both dedicated dispatch centers, MDA on 101 and Israel Police on 100, that require a response from both services. Now, thanks to joint command and control systems, response times can be reduced and lives can be saved even faster.
"Up until today," explains MDA CIO Ido Rosenblat, "any call that was received by the police that required an MDA response too would involve another phone call by the police in order to update MDA on the details, and vice versa too. Now, thanks to the new tech collaboration, the call will be received automatically in both dispatch centers, thereby reducing response times, and still maintaining the unique response needs of each organization."
Magen David Adom has in the past installed the command and control system developed by MDA in the Fire and Rescue Department, allowing faster and more efficient communication between the two services, and a reduction in response times. The new technology allows for the sharing of information to happen in automatically in real time, and this technology will be added to the 102 dispatch centers of the Fire and Rescue Service too.
MDA Director General, Eli Bin: "The unique collaboration between the Israeli emergency services will dramatically improve the arrival times of teams in the field, and thereby save more lives. Thanks to the new cooperation we will be able to work better together and provide a faster, more professional and more efficient response to Israelis. I thank Israel Police for their professionalism and willingness to work together."
